Apprenticeships | Careers | About us | Zurich Insurance

Zurich UK apprenticeships

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University isn’t your only option. Start an apprenticeship with Zurich, get responsibility and earn while you learn.

Join a global insurance leader, and love what you do. No matter what you specialise in, or what your goals are, you have a place at Zurich. You’ll get responsibility from day one and get the chance to learn from some of the top professionals in the industry. We currently offer apprenticeship opportunities in Claims, Actuarial and Underwriitng.

We have a real focus on our people and culture, and a desire to make a difference to our customers and the communities in which we work. This is a diverse workplace with a number of employee network groups.

Contact us

If you have any questions about the Apprenticeship Programme please email:

or call us on:

0203 808 3329

Introduction by Vinicio Cellerini, Zurich Global Corporate, UK CEO

Listen to Vinicio talk about how he started out as an apprentice and how it was 'the best decision he's ever made'. Vinicio also discusses how vital apprentices are to our business and how they help him in his role.

Then watch some of our current apprentices discuss why they decided to become a Zurich apprentice and talk about their roles.

Our UK Apprenticeship Programmes:

Underwriting Services apprenticeship

As an Underwriting Service Apprentice you will handle activities within the renewal and new business process for assigned accounts to help Underwriters decision making, and ensure policies are issued and recorded on point and on time. It’s all about providing support to the Underwriter in the areas of underwriting services, procedures, policy endorsements and policy issuance.  You’ll need to interact on a daily basis with brokers and customers for their assigned accounts as well as attending external meetings to assure that all aspects and deadlines of delivery are fulfilled.

Governance apprenticeship

Our Retail Governance function is a dynamic department in our UK Life Insurance business, and it’s critical in ensuring we provide our customers with an efficient, professional and safe service. As a Governance Analyst you’ll deal with a whole range of situations, from investigating potential fraud to working with financial advisers and other businesses to enhance service to our customers. You will be protecting our customers and adding value to our shareholders.

Claims apprenticeship

Our claims function is the largest department in our UK General Insurance business and it’s critical to ensuring we deliver a first-class service to our customers efficiently, professionally and with empathy. Our claims handlers deal with a whole range of situations, from stolen cars to flood-damaged businesses, and need to be able to work quickly with our customers to provide support at an often-stressful time.

Pricing apprenticeship

Our talented and specialist actuarial team underpins nearly everything we do. From product development to financial management, the team is responsible for a range of strategic decision-making initiatives. We have teams in both our Life and GI businesses, spanning both Finance and Underwriting, with exciting opportunities for career development, including full study support.

Who are we looking for and what entry requirements do you need?

At Zurich, our customer is at the heart of everything we do. So the ability to deliver excellent customer service and outcomes is key. Our roles are challenging, you need to be able to prioritise and manage varying workloads, handle pressure and build good relationships with your team.

You’ll need a willingness to learn and we want you to be passionate. After all, it’s important for us that you love what you do. Additionally, you must have the aptitude and commitment to continue learning and successfully attain professional qualifications and technical skills. If you want to be a part of a dynamic work environment while being rewarded for your creativity, innovation and determination, start your career with Zurich.

Insurance apprenticeships require a minimum of 6 GCSEs (or equivalent) at Grade C+ including maths and English, A Levels or equivalent would be advantageous.

Actuarial, finance and tax apprenticeships require a minimum of 6 GCSEs (or equivalent) at Grade C+ including maths and English and 280 UCAS points at A Level.

Rewards and benefits

  • Competitive starting salary

  • An annual performance-related bonus

  • 22 days annual leave (rising to 25 days after 3 years)

  • A full study support package

  • Competitive pension scheme and reward shares

  • London weighting allowance

  • Community and charity work opportunities

  • A wide range of retail and insurance discounts

  • Flexible Benefits – Private medical cover, dental cover, season ticket loans, buy or sell holiday entitlement (up to 30 days a year) and childcare vouchers.

Want to apply?

As you would expect, we have a thorough selection process to ensure we’re able to recruit top talent. Here you’ll find the four stages which we aim to complete within four to six weeks.

Stage 1: Online application form and values based assessment

Your first step will be to fill in an online application form. This gives you the chance to tell us a bit more about yourself and why you're interested in a career at Zurich. You will need to answer a few open-ended questions about your motivations and interest in the programme you have applied for.

Please remember that this is your chance to stand out, so it is important to provide clear and detailed responses. If you progress to interview, you may be asked questions on these, so do make sure you give it the necessary time and focus!

Next you will need to complete our values based assessment, where you’ll be asked to choose between different approaches to situations at work. As the values based assessment is an essential part of the selection process, your application will only be reviewed once you have completed this stage of the process.

Please note: it is only possible to complete this assessment once, and we ask that you only make one application to your preferred programme.

Stage 2: Online tests

Our online tests are only applicable to specific apprenticeship programmes. They normally take between 15 and 30 minutes each, so it’s important that the environment you work in is free from distractions.

The Actuarial apprenticeship requires you the complete a numerical reasoning test, which will assess your ability to accurately evaluate and interpret numerical data which may be presented in tables or graphs. An ability to work with numerical data or to make accurate and speedy decisions based on figures and stats is important in most of our roles.

Stage 3: Telephone interview

During the 45-minute telephone interview we will ask motivational and competency-based questions. We'll also discuss your understanding of the role you've applied for and why you are interested in Zurich and the insurance industry. Before your interview, preparation is key. You may want to review your application form and research our company values and the services and products we provide. You can find out about Zurich Values here.

Stage 4: Final stage interview

The structure of your final interview will vary by business area. You may be invited to attend a group assessment centre or have an individual interview with some of our Zurich team. We will let you know in advance what you can expect from final stage.

If you attend an assessment, you'll also meet members of the Zurich team. Our assessments may include a mixture of interviews, a case study analysis and presentation, a group exercise and an in-tray exercise.

After final stage, you can expect to hear back from us within one week.

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