How to claim
We’ve made the process as simple and as painless as possible. You can either do it via your broker or by calling us direct:
Car: 0870 010 8899 Home: 0870 010 8888
Alternatively you can use our online claims service for home insurance claims or for car insurance claims you can notify us here.
What to do in the event of an incident
If an accident happens, you’ll want to get it dealt with quickly and efficiently. This section tells you what you need to do.
Car owners help
Accidents
Our plan is to get you back on the road after an accident as soon as possible.
Theft
Being a victim of crime is very traumatic but our aim is to get you sorted as quickly and efficiently as possible.
Breakdown
If you’ve suffered the annoyance of your car breaking down, the good news is that if you have a Zurich Car Solutions policy then we’re here to make sure you’re not inconvenienced for too long.
Windscreen damage
It happens all too easily. Fortunately, getting it sorted out and fixed is just as easy too.
Cold weather accidents
In the recent cold snap, lots of our Customers have had minor bumps as well as some more serious accidents.
Home owners help
Burglary
Being broken into is one of the worst things that can happen to you. With our help and advice, we can at least get you back on track as soon as possible.
Floods
Our recent batch of wet summers have seen the number of floods increase. So it’s best to be equipped with the right information on what to do.
Fire
After the ordeal of a fire in your home, you’ll want to get everything back to normal as soon as possible. We can help start that process.
Accidental damage
It’s true, accidents will happen. And here’s what you need to know if they do.
