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What to do if you’ve had a burglary

Coming home to find that someone has been in your home and stolen from you is a hugely traumatising experience. Here’s what you should do if such a thing happens to you:

  • First and foremost, phone the police. If you suspect that the burglar is still in your home, on no account enter the building. 
  • Do not touch anything; you’ll only be tampering with forensic evidence. Leave that to the police who know exactly what to look for. 
  • Once the police have left then go through your property room by room and make a list of everything that you think is missing or has been damaged. 
  • Inform your bank straight away if any debit or credit cards or chequebooks have been taken. Likewise if your passport or driving licence is missing. 
  • The police will give you a crime report number. It’s essential that you hold on to this as we will require it to process your claim.
  • Once all that’s been taken care of, contact us or get your broker to do it for you. You can reach us on 0870 010 8888. 
  • You might need to secure your home if any windows or doors have been damaged during the break-in.
 
 

Zurich Insurance plc, a public limited company incorporated in Ireland. Registration No. 13460. Registered Office: Zurich House, Ballsbridge Park, Dublin 4, Ireland. UK Branch registered in England and Wales Registration No. BR7985. UK Branch Head Office: The Zurich Centre, 3000 Parkway, Whiteley, Fareham, Hampshire PO15 7JZ.

Authorised by the Central Bank of Ireland and subject to limited regulation by the Financial Services Authority. Details about the extent of our regulation by the Financial Services Authority are available from us on request. FSA registration number: 203093. These details can be checked on the FSA's register by visiting their website www.fsa.gov.uk/register or by contacting them on 0845 606 1234.