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What to do if your car gets stolen

We aim to help you through the process as quickly and easily as possible but here’s what you should do if you’re unlucky enough to become a victim of car theft:

  • First things first, call the police and report the incident. You’ll be given a crime number which we will need to process your claim.
  • Then contact us or get your broker to do it for you. Our number for the UK is 0800 400 641, or if the theft happened in the European Union, it’s 0044 1274 658 073.
  • Did you make a note beforehand of the type of personal belongings you kept in the car? It’s a good idea to do so as your insurance covers you for the items you keep in your glovebox and boot up to the maximum amount as stated in your policy.
 
 

Zurich Insurance plc, a public limited company incorporated in Ireland. Registration No. 13460. Registered Office: Zurich House, Ballsbridge Park, Dublin 4, Ireland. UK Branch registered in England and Wales Registration No. BR7985. UK Branch Head Office: The Zurich Centre, 3000 Parkway, Whiteley, Fareham, Hampshire PO15 7JZ.

Authorised by the Central Bank of Ireland and subject to limited regulation by the Financial Services Authority. Details about the extent of our regulation by the Financial Services Authority are available from us on request. FSA registration number: 203093. These details can be checked on the FSA's register by visiting their website www.fsa.gov.uk/register or by contacting them on 0845 606 1234.