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Please select the type of business you want to contact from the list below.

Car and home insurance

Remember to have your policy number or quote reference number to hand if you have one.

New customers

Car insurance quotes     0800 4080 977
Home insurance quotes  0800 4080 977

Existing customers

For Zurich policy numbers starting 'ZDM' or 'ZP1'

Making a change
If you are an existing customer, you can log in to your MyZurich account. Log in now to:

  • View or amend a saved quote online
  • View, download or print your policy details
  • Make a change to your policy
  • View your renewal

Log in. Opens in a new window

Don't have an account?
If your policy number starts with the letters 'ZDM' you can register here

Alternatively you can also call us.

Home policy servicing     

0800 408 0975

Car policy servicing

0844 5710 290
 

Home claims:

 

 Make a claim

0845 300 2702

 ► Optional add-ons: ▼ Optional add-ons:

(your statement of insurance will show whether you have this cover)

 Legal Expenses

0844 893 8164 (24 hour)

 Home Emergency Expenses

0844 493 2843 (24 hour)

 Personal Accident Cover

0843 309 4507

 Garden Cover

0845 300 2702 (24 hour)

Car claims:

 Reporting a claim or accident in the UK

0845 308 0301

 Reporting a claim or accident in Europe     

0044 845 308 0301

 Replacing or repairing glass

0800 015 8050

 24 hours a day, 365 days a year

 ► Optional add-ons: ▼ Optional add-ons:

(your statement of insurance will show whether you have this cover)

 Uninsured loss recovery & legal expenses

0870 366 1542

 Personal Accident cover

0843 309 4507

 Excess Protect

0844 225 9680

 Hire car

0845 308 0301

 Motor Legal Helpline

0870 010 0961

 24 hours a day, 365 days a year

 Keycare

0845 303 4017

 UK emergency breakdown assistance

0800 015 9978

Breakdown cover in Europe:

 France and Monaco – Freephone

0800 290 112

 France and Monaco – Pay call

0472 43 52 55

 Republic of Ireland – Freephone

1 800 535 005

 Republic of Ireland - Pay call

0044 800 107 9058

 Serbia and Montenegro - Pay call

99 33 472 43 52 55

 Azerbaijan, Belarus, Georgia,
 Russia, Ukraine – Pay call

810 33 472 43 52 55

 Rest of Europe - Pay call

00 33 472 43 52 55

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Zurich Insurance plc
The Zurich Centre,
3000 Parkway,
Whiteley,
Fareham,
Hampshire
PO15 7JZ


For Zurich policy numbers starting '32'

Car insurance

Policy or cover changes     

0870 902 1272

Renewals

0800 056 4290

Claims

0870 010 8899

DAS Legal

0800 434 6497

Home insurance

Policy or cover changes     

0870 902 1282

Renewals

0800 056 4291

Claims

0870 010 8888

Law Club

0870 010 7654

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Zurich Insurance plc
The Zurich Centre,
3000 Parkway,
Whiteley,
Fareham,
Hampshire
PO15 7JZ

► Distribution partnerships▼ Distribution partnerships

For businesses seeking an insurance partner

All enquiries

01489 864747

 

For existing customers

ex-Alliance & Leicester
Service & claims

0870 333 3066

ex-Bradford & Bingley
Service & claims                                   

0845 723 4000

ex-Bristol & West
Quotes, service & claims

0870 010 4982

ex-Homeserve
Service
Claims

0870 902 1282
0870 010 8888

Openwork
Service & claims

0845 601 0869

Zurich Private Clients (High net worth)

Customer enquiries     

0800 169 7166

Broker enquiries

0845 305 0000

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ZPC Underwriting
PO Box 3586
Interface Business Park
Wooton Bassett
Swindon
SN4 4AH

ZPC Claims
PO Box 3587
Interface Business Park
Wooton Bassett
Swindon
SN4 4AJ


For Brokers

All enquiries     

0870 241 8052
Life insurance, pensions & investments

Zurich Life

New customers

Our products can only be bought through a financial adviser. Your financial adviser will work with you to assess your personal circumstances and goals. Once this is completed, your adviser may recommend which products are suitable for you. Please bear in mind, you may have to pay for any work an adviser does for you.

If you are looking for an independent financial adviser in your area, visit unbiased.co.uk

Any questions? We're here to help     

01793 514 514 or 08705 221311

Lines are open Monday to Friday 8:30am - 6:30pm and Saturdays 9.30am - 12.30pm

Existing customers

If you have a question about your plan you can call us directly.
Before you call, please check your plan number to see whether it is administered in our Swindon or Cheltenham office and then call the number below. That way we’ll be able to put you through to the right department, saving you time.

Not sure if your plan is administered in our Swindon or Cheltenham office?

All our lines are open Monday to Friday 8.00am - 6.30pm and on Saturday 9.30am - 12.30pm, excluding Bank holidays. We may record or monitor calls for training and quality purposes.

For plans administered in Swindon

Personal pensions

0870 241 6950

Executive pensions

0870 243 0902

Group personal pensions     

0870 243 0886

Life insurance

0870 241 6945

Investments

0870 241 6945

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Zurich Assurance Ltd
12 The Tri Centre
New Bridge Square
Swindon
SN1 1HN

For plans administered in Cheltenham

Telephone     

0870 514 3624

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Zurich Assurance Ltd
The Grange
Bishops Cleeve
Cheltenham
GL52 8XX

 

Sterling investments

Phone     

0870 909 6010

Lines are open Monday to Friday 8:00am - 6:00pm, excluding Bank Holidays

Fax     

0870 909 6080

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Sterling Centre
PO Box 461,
Bishops Cleeve
Cheltenham
Gloucestershire
UK
GL52 8ZN

Zurich Corporate Pensions

Information for administrators, employees and consultants
When calling or emailing the support centre, please provide your policy number, national insurance number and date of birth.

All enquiries

0870 9012 772

Existing customers     

0800 030 4428

Lines are open 8am to 5.30pm (Monday to Friday) except Bank Holidays and Public Holidays (as defined in England and Wales). An answer phone operates outside these hours.

Fax     

0870 243 4804

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Zurich Corporate Pensions Support Centre
PO Box 135
Cheltenham
Gloucestershire
GL52 8ZP
UK

Boat insurance from Navigators & General

All enquiries

01273 863 400

New Customer Enquiry

01273 863 420

Existing Customer Enquiry     

01273 863 430

Make a Claim

Monday to Friday 9am to 5pm

01273 863 450

Emergency Coastal only out of hours     

02085 026 999

Emergency Inland only out of hours

01785 248 793

Commercial Enquiries

01273 863 460

Broker Enquiries           

01273 863 430

 

General fax

01273 863401

Claims fax

01273 863404

► Show email addresses▼ Hide email addresses

New & Existing Customers and Broker enquiries
underwriting@navandgen.co.uk

Make a claim
claims@navandgen.co.uk

Commercial enquiries
commercial@navandgen.co.uk

Website & other enquiries
enquiries@navandgen.co.uk

► Show postal address▼ Hide postal address

Navigators & General
Brighton
PO Box 3707
SN4 4AX

Charity insurance

Insurance for charities & voluntary organisations

All enquiries     

0845 600 3184
Risk management and engineering inspection services

All enquiries

0121 456 1311

Northern office

0113 202 8770

Central and Southern office     

0845 601 7039

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Zurich Engineering
126 Hagley Road
Edgbaston
Birmingham
B16 9PF

Intermediaries

Contact information for IFAs

Life assurance, pensions and investments     

0500 546 546

Contact information for Brokers

Building Guarantee

01252 377 474

Charities:

 Birmingham

0121 697 8520

 Leeds

0113 202 1922

 Manchester

0161 952 8767

 Glasgow

0113 202 1922

 Sutton

0208 722 5641

 Bristol

0117 917 1322

 Belfast

028 9024 5222

Construction:

 Birmingham

0870 010 2863

 Leeds

0870 010 8806

 Manchester

0870 010 8806

 Glasgow

0870 010 8584

 Sutton

0207 617 4242

 London

0207 617 4242

 Bristol

0870 010 2863

 Belfast

0870 010 8584

Global Corporate

0207 648 3200

Home

0800 868 686

Motor

0800 333 800

Navigators & General     

01273 863 400

Package Business

08453 012 123

Property investment:

 Birmingham

0121 697 4411

 Leeds

0113 243 3171

 Manchester

0845 300 6376

 Glasgow

0141 248 2525

 Sutton

0845 300 6390

 London

020 7360 5469

 Bristol

0117 929 1031

 Belfast

0289 055 8868

Private Clients:

 New business

01625 445 188

 Existing customers

01625 445 149

SME:

 Birmingham

0121 456 1999

 Leeds

0113 243 3171

 Manchester

0161 832 5779

 Glasgow

0141 248 2525

 Sutton

020 8643 3355

 London

0207 617 4242

 Bristol

0117 929 1031

 Belfast

028 902 45222

► Show email addresses▼ Hide email addresses

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Building Guarantee

Zurich Insurance Company
Building Guarantee
6 Southwood Crescent
Farnborough
Hampshire
GU14 0NL

Global Corporate

Zurich Global Corporate
London Underwriting Centre
3 Minster Court
Mincing Lance
London
EC3R 7DD

Navigators & General

Navigators & General
Brighton
PO Box 3707
SN4 4AX

Private Clients

Zurich Private Clients
2nd Floor
Sandfield House
Water Lane
Wilmslow
Cheshire
SK9 5AR

Zurich Private Clients

Customer enquiries     

0800 169 7166

Broker enquiries

0845 305 0000

► Show email address▼ Hide email address

► Show postal addresses▼ Hide postal addresses

ZPC Underwriting
PO Box 3586
Interface Business Park
Wooton Bassett
Swindon
SN4 4AH

ZPC Claims
PO Box 3587
Interface Business Park
Wooton Bassett
Swindon
SN4 4AJ

Zurich Municipal

Public sector insurance and services

Existing customers may wish to contact their Risk and Insurance Consultant.

New quotes     

0845 725 4910

» Online contact form

» Office directory

Zurich Building Guarantee

All enquiries     

01252 377474
Zurich Financial Lines

Indemnity for solicitors, accountants and other professionals

Quotes

0845 606 3322

Enquiries     

0845 606 3322

Claims

0845 600 4035

» Online contact form

► Show email address▼ Hide email address

Zurich Global Corporate UK

For corporations with a turnover over £300m

All enquiries

020 7648 3200

Existing customers     

020 7648 3865

Claims

01489 864640 

» Online contact form

► Show postal address▼ Hide postal address

Zurich Global Corporate
London Underwriting Centre
3 Minster Court
Mincing Lane
London
EC3R 7DD

Zurich Global Corporate UK, Surety

Tel     

01625 527242

Fax

01625 549499

» Online contact form

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Zurich Surety
Cypress House
3 Grove Avenue
Wilmslow
Cheshire SK9 5EG

Zurich International Life

All enquiries     

01624 662 266

Fax     

01624 662 038

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Zurich International Life
43-51 Athol Street
Douglas
Isle of Man
IM99 1EF
British Isles

Zurich Bank International

Relationship Banking team     

01624 671 666

Open 9am to 5pm (GMT) Monday to Friday.

Fax     

01624 627526

► Show email address▼ Hide email address

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Zurich Bank International Limited
PO Box 422
43-51 Athol Street
Douglas
Isle of Man
IM99 1ET
British Isles

Marketing enquiries

For marketing enquiries please use our main switchboard and they will be able to direct you to the area of the business you need.

Main switchboard     

08000 966 233
Complaints

If you need to make a complaint about Zurich's products or services then please select the area you wish to complain about from the options below.

» General Insurance
For car, home and business insurance

» Life Insurance
For life insurance, pensions and investments

Press Office / Media Relations

All enquiries     

01489 561 528

Unsure of the business area that you need?

Please use the number or email below.
 

Phone: 08000 966 233 or 01793 511 227
Email address: uk.webmaster@uk.zurich.com

 

Communication may be recorded or monitored to improve our service and for security and regulatory purposes.

 

 

Our office locations

Location maps and directions to our UK offices.

» Birmingham

» Fareham

» Swindon

» Other UK locations

FAQs

Car & home insurance

For instant answers to your questions about Zurich do have a look at our FAQs, where you’ll find a wide range of answers on our services and policies.

» Car insurance FAQs

» Home insurance FAQs

How else can we help?

We value the opportunity to investigate any concerns you may have about our products or services.

Complaints

Although we aim to provide you with a high standard of service there may be times when you feel you have not received the service you expect from us.

If you need to make a complaint about Zurich's products or services then please select the area you wish to complain about from the options below.

» Life insurance, pensions & investments

» General Insurance
For car, home and business insurance

Car and home insurance customers can also refer to the relevant policy document for complaints contact details and procedures.