How else can we help?
We value the opportunity to investigate any concerns you may have about our products or services.
Although we aim to provide you with a high standard of service there may be times when you feel you have not received the service you expect from us.
If you need to make a complaint about Zurich's products or services then please select the area you wish to complain about from the options below.
» Life insurance, pensions & investments
» General Insurance
For car, home and business insurance
Car and home insurance customers can also refer to the relevant policy document for complaints contact details and procedures.