At Zurich our aim is always to deliver on our promise when it matters most. That sentiment applies to everything
we do.

For our Marine Claims Team that means providing fast and efficient assistance and offering expert support through every step of the claims process.

At Zurich we have been successfully helping our clients with their insurance needs for over 130 years. Now we are turning that experience and expertise to marine insurance. Our dedicated Marine Claims Team has been specially established to provide quality service throughout every step of the claims process.

Our dedicated Marine Claims Team consists of experienced professionals in their field specialising in cargo and carrier liability claims handling. The team operates through a dedicated marine hotline, which is open 24 hours a day, 7 days a week and 365 days a year.

Key benefits

• Backed by Zurich’s strength and experience.
• Skilled professionals specialising in cargo and freight liability claims-handling.
• Efficient claims-handling.
• Dedicated single number hotline.
• Service available 24/7, 365 days.
• Assigned personal claims-handler managing your claim from beginning to end.
• Team of qualified in-house risk managers with specific experience in containerised cargo.
• Access to market leaders for surveys, recoveries and legal defence, whilst Zurich remains flexible to accommodate special client preferences.
• Losses of all sizes handled in a consistent and timely manner by UK claims staff with authority for all your claims occurring worldwide.