We hope that the information below helps to answer your questions.

If you'd like some more help please call our Webmaster on 0845 6000 630 or send an email to webmaster@zurichcommercial.co.uk

I get an enhanced security page when I try to log-in to the broker area, what is this?

To allow you to login securely to our website we use 'cookies'. This means you need to set your computer up to enable cookies. Instructions will be on screen, but if you need assistance please contact our technical support team via email webmaster@zurichcommercial.co.uk or phone on 0845 6000 630.

I’ve clicked the link for the quote engine but nothing is happening, why is this?

You most probably have a pop up blocker on your system. For most pop up blockers you can launch our quote engine by holding down the Ctrl key before you click the link. Once the quote engine has popped up, you can stop pressing the Ctrl key. If you are still experiencing problems contact our technical support team via email webmaster@zurichcommercial.co.uk or phone on 0845 6000 630.

Who is the logged in area on our site for?

The logged in area is specifically for commercial lines transactions. To register simply e-mail webmaster@zurichcommercial.co.uk with details of your Broker Name, Address and Agency Ref (if known), and we will supply you with your login details.

I've mislaid my password/my password is not accepted - what do I do?

Please e-mail webmaster@zurichcommercial.co.uk with your details to obtain your password or have it reset.

I can't find the quote facility for insurance brokers - what do I need to do?

Once logged into the website the quote engines can be found on the Products and Services or the Online Business pages.

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