All injury claims of utmost severity are handled by our Catastrophic Personal Injury Team. A proactive methodology has been developed which underpins our approach, including early contact with the injured party and/or their solicitor, seeking to build a consensual relationship. This enables both parties to agree a strategy for the case, which places the claimant at the centre of the process, and enables early rehabilitation to be utilised.

We utilise the skills of solicitors with particular experience in such claims, drawn from our existing legal panel. Following notification of an incident, the team will focus on the immediate gathering of evidence, in order to reach early decisions on both liability and quantum. Where liability exists we aim to achieve a negotiated settlement, where possible, by way of a face to face meeting with the injured party and their legal advisors.