In an increasingly litigious society, we have adopted a proactive approach to managing third party claims as part of a motor incident. And we deal with your customer's directly over the phone to ensure a prompt response and swift solution.

• We can take all claims details over the phone.
• No claims forms.
• Pro-active third party claims.
• Access to an approved repairer.
• Class A courtesy car when customer's car is being repaired by an approved repairer following an accident.
• Motor engineer’s inspection.
• Glass repair or replacement.
• Discounted hire car arrangements.
• Expert team specialising in injury and damage claims.
• If appropriate, we will contact the injured parties to facilitate. physiotherapy treatment, assisting recovery and minimising costs.
• We will pursue the responsible party for recovery of costs and if uninsured loss-recovery service is covered under the policy we will appoint a firm of solicitors to recover costs.
• We will contact the injured party and use our medical management team to arrange an appropriate course of treatment.
• If a third party has an accident with one of our customers we can organise a replacement vehicle ourselves to keep down costs.