Liability occupational disease claims service

Occupational disease claims are often complex involving exposures over many years. To deal with these effectively Zurich has a dedicated experienced team for occupational disease claims. We have taken a lead role in many high profile cases to benchmark the insurance industry's approach to cases such as Pleural Plaques and Work Related Upper Limb Disorder (WRULD).

How does the occupational disease claims service work?

• On receipt of a claim, you can call us on 08453 002 055 where the person you speak to will understand the nature of your incident to offer relevant help and advice.
• Due to the complexities of these claims we would ask you to then send a written notification that should include a letter of claim along with all supporting documentation.
• We have expert staff who are specialists in dealing with all types of occupational disease claims such as Asbestosis, Stress, Pleural Plaques, Deafness and Vibration White Finger (VWF).

Key features of the occupational disease claims service

• We will agree and determine legal liability issues with your nominated contact.
• Our claims inspectors will carry out a site investigation if appropriate.
• We will adhere to timescales as set out in the Disease and Occupational Illness Protocol.
• We will use our expertise to identify and agree an appropriate medical expert to examine the claimant.
• If a case becomes litigated, we will appoint one of our panel solicitors who are experts in all types of occupational disease claims.
• Our specialist teams of investigators, negotiators and technicians will manage your claim proactively to ensure the overall cost is contained.

What this means for you

• We will work with you to determine your legal liability for the claim.
• If you are liable, we will settle the claim as fairly and as quickly as possible to avoid escalation of costs.
• If we consider that you are not legally liable, we will defend your claim rigorously.
• You will be kept informed of significant developments such as liability decision, actions and payments.