To provide you with the best possible experience this website uses cookies. For more information please read our cookie policy

Please note that by using this website you are agreeing to the use of cookies by Zurich on this and our other UK websites.


Our car insurance includes all of these benefits as standard:

  • A courtesy car after an accident if you use our approved repairers

  • 3 years' repairer's guarantee when using approved repairers

  • No loss of no-claims discount and no excess to pay if you're hit by an uninsured driver

  • UK call centres for customer service

  • 24-hour accident helpline

  • Manage your policy online at My Zurich

Conditions apply.

We also offer a range of optional benefits that you can add to your policy to tailor it to your specific needs see below:

Your choice of optional extras

Legal Cover
from £28.99

Legal Cover

Personal Accident Cover
from £23.99

Personal Accident Cover

Hire Car
from £30.99

Hire Car Cover

A choice of 4 levels of RAC Breakdown Cover
starting at £36.99

RAC breakdown cover

Key Cover
from £17.50

Key Cover

Excess Protect
from £29.99

Excess Protect

For a little extra, you can also protect your no claims discount, and make 2 claims in 5 years without it affecting your overall bonus

Our cover explained

We offer you the flexibility to add these optional extras to your car insurance:

legal cover

Legal CoverCover from £28.99
If you have an accident that’s not your fault, this cover will provide up to £50,000 for legal representation for you and all named drivers on your policy to recover the costs not covered by your car insurance. You'll also receive help to defend your legal rights if an accident leads to prosecution.

Personal Accident Cover

Personal Accident CoverCover from £23.99
This cover provides up to £30,000 for you or your passengers in the event of death, loss of limbs, sight or hearing following an accident in your car or while getting into or out of it. Our Personal Accident Cover is provided by Ultimate Insurance Company Limited.

Hire Car Cover

Hire Car CoverCover from £30.99
If your car is written-off or stolen and not recovered, this cover will provide you with a car to use anywhere in the UK for up to 21 days. All named drivers on your policy aged between 18-79 (with a full UK licence) will be able to use this car and you will be covered for up to two claims per policy.

RAC Breakdown Cover

RAC Breakdown CoverCover starting at £36.99
We offer four types of breakdown cover. All cover options will fix your car at the roadside if you are over a quarter of a mile away from home, or take you to a nearby garage. There are also no call-out or mileage charges. 

Key Cover

Key CoverCover from £17.50
This cover provides up to £2,500 for replacing locks and keys for your car, home and office, including locksmith charges. You’ll also receive three days of emergency car hire or the option to reclaim the cost of onward transport if your car keys are lost or stolen.

Excess Protect

Excess ProtectCover from £29.99
This covers the reimbursement of a policy excess you have to pay following an accident, although please note that windscreen excesses are not included. You can claim as many times as required up to your chosen coverage limit of either £300, £500 or £750 for each excess paid.

Protected no-claims discount

For a little extra you can protect your no-claims discount, and make two claims in five years without affecting it.

If you would like to purchase an optional extra or add an extra to your existing policy, please call us on 0844 571 0290. Existing customers can also update their policy online by logging into their MyZurichAccount.

Log in

If you have any unanswered questions about what we have to offer, please have a look at the list below. If you don’t find what you’re looking for please contact us and we’ll be happy to help.

How do I view my policy documents?

If you have an email address, we’ll automatically send your policy documents to your secure online account so that you can save, email or print them. You’ll be able to set up access to your online account using a username/email address and a password after you buy your car insurance.
If you have requested paper policy documents they should arrive with you within 7-10 working days.

What car cover can I get with Zurich?

Our comprehensive car insurance includes many standard benefits – you can read more about what is included as standard in our policy booklet. You can further tailor your insurance by adding optional covers including legal cover, personal accident cover, excess protect cover, hire car cover, key care cover and RAC breakdown cover and protected no-claims discount.

How long does the car insurance policy last?

Your policy cover will normally run for 12 months unless you or we choose to cancel.

What is an insurance excess?

An insurance excess is the first part of each and every claim that you are required to pay. Your excess may vary depending on the type of claim, the insured vehicle, the driver or if your policy carries a voluntary excess in addition to any compulsory excess. Excesses for each driver will be shown on your statement of insurance.

Am I covered to drive abroad?

With a Zurich car insurance policy your car is covered if you use it in European Union countries, as well as Croatia, Iceland, Norway, Switzerland and Liechtenstein, as long as your visit is not for more than four days (up to a total of 14 days within any one period of insurance).
If after four days your vehicle does not return to the United Kingdom (unless we have agreed to extend cover in writing), cover will be limited to the minimum legal requirement to use your car in that country. The minimum requirements of United Kingdom law will apply if these are higher than those of the country you are using your car in. If you require cover for periods of more than four days or for a total period exceeding 14 days, please contact us on 0844 571 0290 for a quotation.

How do I make a new claim on my car insurance?

To report a claim in the United Kingdom please call us on 0845 308 0301, lines are open 24 hours a day, 365 days a year.

Who repairs my car?

Zurich will normally use a network of approved repairers to replace or repair your car or any part of it. Following an accident, you must use a supplier that has been agreed by us before your car is repaired, otherwise we may not pay.
If you choose not to use a one of our approved repairers, we will increase your compulsory excess by £100.

Will I get a courtesy car?

If your car is damaged in an accident, we will advise you of the nearest approved repairer who will offer you a courtesy car while your car is being repaired. This includes a free collection and delivery service. All courtesy cars are Group A vehicles (a small hatchback) with a manual gearbox and are available only in the United Kingdom, the Channel Islands or the Isle of Man. The supply of a courtesy car may be subject to the approved repairers terms and conditions.
If your car is destroyed or stolen and not recovered, you will not be offered a courtesy car.

Can I change my details in the middle of my policy term?

It's no problem to change your details, but please note that we may make a £25 administration policy charge for making changes to your policy. You can let us know about any changes by logging into your customer account or by calling us on 0844 571 0290 where one of our team will be happy to help you.

Can I cancel my policy?

Yes, you may cancel the policy at any time, but please refer to the policy booklet for more details on terms of cancellation, including applicable charges.
You can tell us you’d like to cancel by logging into your customer account, writing to us (using the contact details set out in your covering letter), or by calling us on 0844 571 0290.

What if I am over 85 - will Zurich insure me?

Sorry, we don’t insure drivers over 85 years of age, but to help you find cover here’s a link that you can use to search for an alternative insurance provider. BIBA’s Find a Broker Service

Here are the policy documents for our car insurance:

 Full policy wording

Cover conditions and exclusions for this policy.

Our quotes are valid for 30 days so if you've already got a quote you can retrieve it here and buy your insurance now.

Retrieve quote

Already a Zurich Car Insurance Customer?

» Make a claim

» Renew my policy
(For policy numbers starting 'ZDM' only)

» Change my details

Log in to your online My Zurich Account or call us on 0844 571 0290.

Log in

Contact us

We’re here to help, so if you have any questions please get in touch.

Get a quote online.

Get a quote

Already got a quote?

Retrieve a previous quote to buy your insurance now.

Retrieve quote

Insurance if you are over 85?

Unfortunately, we are unable to provide you with an insurance quote due to your age. In order to assist you in obtaining cover please use the following link to search for an alternative insurance provider.
BIBA's Find a Broker service »